Council District 14 WAVLink program
The program was launched in 2022 to provide subsidized on-demand and scheduled transportation services to people experiencing mobility barriers. This program also aims to improve mobility options in Downtown Los Angeles. This WAVLink program is available to the public in Council District 14, resulting from a partnership with Butterfli, FASTLinkDTLA, and USGBC-LA.
Who can use the program?
The program is specifically for people who require wheelchair-accessible vehicles (WAVs). This includes people who use wheelchairs or other mobility devices, seniors who need assistance, and people who have physical limitations and need help to travel.
Where can you use the service to travel?
Eligible consumers can travel anywhere within Council District 14 if the pick-up address is within the boundaries. Consumers may travel no more than 5 miles outside of Council District 14 if the pick-up location is within the limits of Council District 14.
Eligible Cities: This program is for Council District 14, including Boyle Heights, Downtown LA, Eagle Rock, Historic Cultural area, Historic Highland Park, Glassell Park, LA-32, and Lincoln Heights.
Eligible Zip Codes: 90012, 90013, 90014, 90015, 90017, 90021, 90023, 90031, 90032, 90033, 90063, 90040, 90041, 90042, 90058
When does the program operate?
The program is Monday through Friday from 8:00 am to 5:00 pm.
Select Book-A-Ride
You must enter the exact pick-up and drop-off location. The system will notify you if your request is not eligible because of the pick-up or drop-off location.
You can book a ride using the Book-a-Ride online feature on the Butterfli website. Visit gobutterfli.com and complete the ride booking.
How do I use the service?
You can use a smartphone or a desktop computer to book a ride. Both options require a phone number and an email address for verification.
Once you book the ride, you will get a ride I.D.#. Please keep a record of that number.
You must complete a profile and get a verification code. You must enter the code to complete the process.
The system will indicate if your ride is booked. If you have problems booking online, please call Butterfli at 1-855-267-2354.
Quick Notes
Book the ride via the portal at goButterfli.com, select Book-a-Ride. Enter promo code CD14 to subsidize your ride to $3.
Riders must pay $3 exact change to the driver (cash only)
Travel within Council District 14. Can only travel 5 miles outside Council District 14 as long if pick-up is within Council District 14
Must need WAV transportation, wheelchair, other devices, disability, need help traveling.
Book a ride by phone
1-855-267-2354
Operates M-F, 8:00 am to 5:00 pm