About ButterFLi

Founding Story

Delilah Lanoix and John Harris, owners of SMS Transportation, are experienced specialty fleet entrepreneurs.  Having been in the NEMT transportation business for over 25 years, they saw first-hand just how inefficient their industry was for both their riders, but also their fleet.  Specialty fleets typically see a 40-50% inefficiency in their business and assisted rides don’t always have a perfect experience.

Delilah and John took it upon themselves to transform the industry by providing more value to their fleets and most importantly to the riders. That’s when ButterFLi was created.

“We saw a vision of how technology and service could rapidly change this industry,” says Lanoix.

On-demand mobility is something most of us have come to expect, but if you need some assistance or a specialized vehicle, it’s a different story with limited options. That’s where ButterFLi comes in. We’ve created a platform that connects existing businesses together into a network that can handle on-demand requests.

Meet the Team

Delilah Lanoix

Co-Founder & CEO

John Harris

Co-Founder, Executive Vice President & General Counsel

Mark Fuglevand

Chief Marketing Officer

ButterFLi improves the lives of persons with barriers to mobility, impacts the business of specialty fleets, and transforms transportation within cities and healthcare organizations through personalized service and connected technology.



ButterFLi operates throughout California, and we’re expanding every day! We go where members of the community need us. Please let us know what cities you would like to see ButterFLi in next!

NPI #1932638202

Contact Info


865 S. Figueroa St.
Suite 2750
Los Angeles, CA 90017

Phone Number:
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